Login
Book a Call
Book A Demo

Get Support

Our innovative online platform aims to make resources and connections more accessible. With engaging content and community features, we empower users with the knowledge and networks to achieve their goals. If you have any questions on getting started or using the platform, check our FAQs below. Learn how to set up your profile, access materials, and make the most of our offerings. Can’t find what you need? Reach out to our knowledgeable support team for personalized assistance in getting the most out of our online platform.

Contact Help Desk
HOW DO I SIGN UP FOR AN ACCOUNT?

You can register online or by downloading Startup Space from the App Store or Google Play. Regardless of where you sign up, your login works for both places!

DO MY LOCATION SETTINGS MATTER?

Yes! The majority of our tools—the resource compass, events calendar, and more—rely on geofencing to bring you the most accurate results. By enabling location sharing, you’ll receive a more curated experience on both desktop and mobile app.

DO I NEED TO FILL OUT MY ENTIRE PROFILE?
Some communities use profile information to curate specific resources or opportunities for users within their hubs. We recommend filling out as much information as you’re comfortable with. You can choose to hide your email and phone number at any time within your profile.
CAN I STILL USE STARTUP SPACE WITHOUT A HUB?
Yes! While some of our tools are limited to those with active communities, the majority of Startup Space’s functions are open access and available to everyone regardless of community affiliation. To get started, check out the “Open Door” section of desktop or mobile app.
HELP! I CAN'T FIND MY COMMUNITY HUB.

You can register online or by downloading Startup Space from the App Store or Google Play. Regardless of where you sign up, your login works for both places!

CAN I JOIN MORE THAN ONE HUB?

You can register online or by downloading Startup Space from the App Store or Google Play. Regardless of where you sign up, your login works for both places!

CAN I SUBMIT A RELEVANT RESOURCE OR AN EVENT?

You can register online or by downloading Startup Space from the App Store or Google Play. Regardless of where you sign up, your login works for both places!

DO I NEED AN ACCOUNT TO ACCESS RESOURCES?

You can register online or by downloading Startup Space from the App Store or Google Play. Regardless of where you sign up, your login works for both places!

In the News

See how EIC is empowering innovative businesses and energizing local economies through our press page, which includes the latest news and media coverage on EIC and our expertise and programming.

Areas of Expertise

EIC offers services in program management technology, market research, consulting, workforce training, and grant management, to drive economic opportunities and prosperity.

Ready to get started?

Get in touch, or learn more about our other solutions for equitable economic development.

Learn About EIC
Schedule a Call